Five Reasons Why Cape Town Will Keep Its Crown as The World’s Best City

For four consecutive years, Cape Town has been voted as the world’s Best City in what has been hailed as the most comprehensive, wide-ranging and reliable travel survey in Britain – the Telegraph Travel Awards. Now, with voting open for 2017, will the Mother City top the list for a fifth?


Our Group Sales and Marketing Manager, Grant Sandham, has no doubt that it will. “Only six months into the year and Cape Town has already earned several accolades including being named number one city in Africa for business tourism events, being featured in Fodor’s Go List 2017 and being voted as Golf Destination of the Year 2017 by the International Association of Golf Tour Operators. I am certain that the fairest Cape will be adding even more awards to its collection, including of course, Best City in the Telegraph Travel Awards.”


While there are countless reasons why Cape Town is the world’s Best City, in anticipation of its fifth win, Sandham shares his top five:



Last year Condé Nast readers awarded Cape Town not one, but two accolades for its grub, naming it number one food city in the world and Best Overseas City for Restaurants and Bars. This is not surprising, given the array of eateries offering scrumptious, top quality fare full of home-grown flavour. A must for any visitor to the Mother City is traditional Cape cuisine which ranges from Cape Malay curries, snoek pâté and koeksisters, to fresh fish and chips, gatsbys and waterblommetjie bredie.


Fine wines:

Cape Town is a wonderland for wine connoisseurs with it being home to some of the best and oldest wine farms in the region. Whether it’s sipping Shiraz in Stellenbosch, port in Paarl or Cabernet Sauvignon in Constantia, the Cape is famed the world over for producing vintages that appeal to every palate thanks to their unique combinations of terroir and climate.


Fun activities:

The Mother City’s majestic mountains, sapphire seas, bustling CBD and leafy surrounds make it the perfect playground. For adrenaline junkies there’s shark cage diving, paragliding off of Signal Hill or zip lining through Knysna’s Tsitsikamma forest. Those hungry to learn about the Cape’s history can take a trip to Robben Island, explore the Cape Town Castle or spend time in one of the many museums. For the young (and young at heart) there are indoor and outdoor trampoline parks, Ratanga Junction with its 23 rides and the Two Oceans Aquarium for a more educational outing. With so much to see and do, it’s no wonder visitors return again and again.



In addition to the five million locals that call Cape Town home, an assortment of animals do too.  Head to the Kalk Bay Harbour to spot friendly Cape fur seals, take the cable car up Table Mountain to meet fluffy dassies (rock hyraxes) whilst enjoying the views of the city or stop in Simons Town to see the adorable African penguin colony. Visitors can also drive out to Aquila Private Game Reserve for a glimpse of the Big Five.



Cape Town is famous for having its very own floral kingdom – fynbos. There are 9,000 species of this special plant with over 2,000 on Table Mountain alone – more plant species than in the entire United Kingdom! What’s more, the Protea, South Africa’s national flower, and rooibos, used in the country’s favourite herbal tea, are forms of fynbos. It can be found on the slopes and top of Table Mountain, at Cape Point, in the Kirstenbosch National Botanic Garden as well as in the Silvermine Nature Reserve.


“With Premier Hotels & Resorts having two properties in the Western Cape – Premier Hotel Cape Town and Premier Resort The Moorings (Knysna) – our guests can experience for themselves why Cape Town is indeed the Best City in the world,” concludes Sandham.

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Dear Valued Guests, loyal Premier Rewards Members and Staff

For many of you the current situation globally around the Coronavirus (COVID-19) pandemic, as defined by the World Health Organization, is of grave concern and worrying.

Our thoughts and well wishes go out to all the people and their families who have been affected by this virus and we salute and support all the doctors, healthcare professionals, and volunteers, as well as governments who are working tirelessly to defeat this virus.

We acknowledge and support South Africa’s stance as outlined by President Ramaphosa on 15 March 2020, and we are closely monitoring the Department of Health’s communication channels, and the World Health Organization’s statements. Premier Hotels and Resorts is deeply committed to adhering strictly to South African and global health guidelines expected from us as a corporate citizen. Our guests’ and staff health, safety and well-being will always remain our primary concern during stays at our wonderful properties.


Premier takes standards for hygiene and cleanliness very seriously and we are implementing these additional steps to ensure the safety of our guests and staff.

  1. Hand Hygiene:Our teams are constantly reminded that cleanliness starts with proper and frequent handwashing.
  2. Ongoing Training: In addition to training on housekeeping and hygiene protocols, hotel staff are also completing enhanced COVID-19 awareness training.
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Please contact or the General Manager of the respective Premier Hotel or Resort you’re staying in or working for, on any specific enquiry you may have.

Your health and safety is of paramount importance to us, always.

On behalf of The Premier Group
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Premier Hotels and Resorts Cancellation Policy

Premier will be updating our cancellation policy regularly to reflect reality and breaking news around travel restrictions and new developments related to the COVID-19 virus – and to provide our valued guests with peace-of-mind and flexibility. Your ongoing support is important to us.

Premier Cancellation Terms & Conditions (during the current Coronavirus restrictions)

FIT Cancellation Policy (as per STO contract)

  • As per Premier current STO T’s and C’s, our trade partners already have the option to cancel up to 72 hours of arrival without cancellation penalties.
  • Any cancellations received within 72 hours of arrival will be charged one night’s accommodation at the reserved room rate, unless guests are prohibited from travel to South Africa from countries identified by the South African Government, currently defined as Italy, Iran, South Korea, Spain, Germany, US, UK, and China – or international airline carrier restrictions.
  • Please note that any changes to existing reservations will be subject to availability and any rate difference (if applicable).
  • Guests who booked at a Premier Hotel or Resort via online travel agents, or any other third-party travel professional, are requested to contact their agent for further information on their respective policies.

Group & Series Cancellation Policy (as per STO contract)

  • Please refer to current STO T&Cs should a group cancel.
  • However, under current circumstances:
    • Within 14 days of arrival, a 100% cancellation penalty will apply unless guests are prohibited from travel to South Africa from countries identified by the South African Government, currently defined as Italy, Iraq, South Korea, Spain, Germany, US, UK, and China – or international airline carrier restrictions.
    • Premier Hotels and Resorts have, for the interim period, agreed to waive cancellation penalties for 15-45 days should the guests rebook within a 12-month period, on the new rate validity which has been distributed until 2021.
    • We will apply this clause until end-May 2020 whereby we may have a better understanding of the situation.
  • Please ensure these details are communicated to reservations at Premier hotels at your earliest convenience to ensure they are tracked correctly.
  • We would also like to propose that, in this time of uncertainty, guest rooming lists are sent to us at your earliest convenience and that any unused rooms are released immediately to avoid attracting unnecessary penalties.
  • In all cases, we will review extraordinary circumstances on an ad-hoc basis, at each hotel, and review with you.

MICE Groups Cancellation Policy (as per your G&C contract)

  • With regards to conference/MICE group cancellations, Premier will not charge cancellation fees if you have not paid a deposit.
  • In addition, Premier is introducing special deals on conferencing over the next few months. This is in response to Government legislated maximum group sizes of 100 people at a “gathering” or conference.
  • Should a confirmed group conference booking wish to cancel under the current circumstances, be it from an affected area or not, Premier Hotels will agree (until further notice) to hold any deposit / monies paid (if applicable) and honour the booking for future travel within a 12-month period from the original date of arrival. Each case will be reviewed for fairness.
  • Should the booking move from an off-peak to peak period (winter to year-end summer), the rate proposal may need to be reviewed and re-negotiated.
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