Premier will be updating our cancellation policy regularly to reflect reality and breaking news around travel restrictions and new developments related to the COVID-19 virus – and to provide our Valued Guests with peace-of-mind and flexibility. Your ongoing support is important to us.
Premier Cancellation Terms & Conditions (from 14 December 2020)
Independent Traveller Cancellation Policy
International Groups and Series Cancellation Policy
convenience and that any unused rooms are released immediately to avoid attracting
Enquiries should be addressed directly to the General Manager of the respective hotel.
MICE Groups Policy
circumstances, Premier Hotels will agree (until further notice) to hold any deposit / monies paid (if applicable) and honour the booking for future travel or event up to 30 June 2021. Each case will be reviewed on merit and for fairness.
Other important Information:
Individual reservation refunds of any kind may be delayed due to the COVID restrictions and availability of personnel over this period.
Thank you and stay safe Premier Hotels and Resorts
From a humble 40 bedrooms, the group’s portfolio has grown to encompass a number of hotels & resorts throughout South Africa and has gained 25 years of experience developing and managing hotels, conference centres and restaurants. Offering almost 2000 bedrooms and employment opportunities to over 1500 passionate members of staff, Premier Hotels & Resorts has a proven, longstanding reputation for delivering superior results.
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Following on from the recent announcement by Premier that phased re-open
Following on from the recent announcement by Premier that phased re-openings of its Hotels and Resorts have commenced, the independent Hotel Group has also revealed plans for various re- furbishments and new builds due to come to market soon.
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