Premier Hotels
Currently set to Index
Currently set to Follow

Premier Hotels & Resorts


Premier will be updating our cancellation policy regularly to reflect reality and breaking news around travel restrictions and new developments related to the COVID-19 virus – and to provide our Valued Guests with peace-of-mind and flexibility. Your ongoing support is important to us.

Premier Cancellation Terms & Conditions (from 01 June 2021) revised 21 February 2022

Independent Traveller Cancellation Policy

  • Guests who have booked non-refundable, pre-paid promotional offers on the Premier website or via the call centre will have an opportunity to re-book and stay within 3 months of their original arrival date if travel restrictions are implemented that prevent travel.
  • Guests who booked at a Premier Hotel or Resort via online travel agents, or any other third- party travel professional, are requested to contact their agent for further information on their respective policies. Premier Hotels and Resorts will not be held liable for online travel agent cancellations.

Other important Information:

  • To enquire about International Groups or Series cancellation policies, kindly contact our STO department directly.
  • Please contact the Hotel or a Premier Sales Representative for more information relating to MICE Group cancellations.


Thank you and stay safe Premier Hotels and Resorts



We started out with one hotel in East London which had 40 bedrooms, to now owning 24 Hotels & Resorts across South Africa with a combined bedroom count of over 2000. Our 30 years of industry experience includes developing and managing hotels, conference centres and restaurants. We are proud to employ over 1500 passionate staff members who deliver a superior customer experience.

Meet our Management Team

Recent News

The TOP Must-Visits In The Johannesburg Art Scenes

The TOP Must-Visits In The Johannesburg Art Scenes

Johannesburg has long been the heart of South Africa’s business and political world, but what some may not know, is how incredibly rich the flourishing art scene is. Brimming with extraordinarily talented and passionate artists, whose work reflects cultural diversity, natural beauty and long history. There are a growing number of exceptional, independent art galleries one can visit. These vibrant, buzzing lifestyle playgrounds, offer the perfect opportunity to brush shoulders with local artists with a glass of wine in hand!

Sun, sand, Scottburgh…

Sun, sand, Scottburgh…

Scottburgh is a holidaymakers favourite and for a good reason. Known for its Marine Protected Area, Aliwal Shoal, Scottburgh offers holidaymakers with unforgettable diving, snorkelling and shark cage diving opportunities – this is an adventure seekers paradise.

WordPress Lightbox Plugin