We are the preferred destination of choice offering professional, personalised, flexible hospitality and service to the discerning business and leisure market.
Premier Hotels & Resorts. Recognised as unique in the industry for fulfilling their promise “Where guests become friends“.
We are a professional, passionate, caring and empowering company that encourages innovation and engagement. We are a learning organisation committed to the retention and development of our people as an essential part of building strong, respectful and enduring guest relationships. Our staff are motivated, friendly and obsessive about enhancing the guest experience through meeting and exceeding expectations for quality service.
Premier are nearly there with the very exciting R380 million development of 2 brand new hotels on the same precinct, perfectly situated in Umhlanga on the Ridge and close to Gateway shopping Centre, private hospital and various business parks.
Premier Hotels & Resorts – one of South Africa’s fastest growing, independently owned hospitality brands – is leading the charge towards summer 2020 in the SA hospitality industry.
Dear Valued Guests, loyal Premier Rewards Members and Staff
For many of you the current situation globally around the Coronavirus (COVID-19) pandemic, as defined by the World Health Organization, is of grave concern and worrying.
Our thoughts and well wishes go out to all the people and their families who have been affected by this virus and we salute and support all the doctors, healthcare professionals, and volunteers, as well as governments who are working tirelessly to defeat this virus.
We acknowledge and support South Africa’s stance as outlined by President Ramaphosa on 15 March 2020, and we are closely monitoring the Department of Health’s communication channels, and the World Health Organization’s statements. Premier Hotels and Resorts is deeply committed to adhering strictly to South African and global health guidelines expected from us as a corporate citizen. Our guests’ and staff health, safety and well-being will always remain our primary concern during stays at our wonderful properties.
OUR COMMITMENT TO CLEANLINESS AND HYGIENE:
Premier takes standards for hygiene and cleanliness very seriously and we are implementing these additional steps to ensure the safety of our guests and staff.
Please contact firstname.lastname@example.org or the General Manager of the respective Premier Hotel or Resort you’re staying in or working for, on any specific enquiry you may have.
Your health and safety is of paramount importance to us, always.
On behalf of The Premier Group
You’re Welcome and we are here for you!
Premier will be updating our cancellation policy regularly to reflect reality and breaking news around travel restrictions and new developments related to the COVID-19 virus – and to provide our valued guests with peace-of-mind and flexibility. Your ongoing support is important to us.
Premier Cancellation Terms & Conditions (during the current Coronavirus restrictions)
FIT Cancellation Policy (as per STO contract)
Group & Series Cancellation Policy (as per STO contract)
MICE Groups Cancellation Policy (as per your G&C contract)
For more information on the Coronavirus in SA – please visit sacoronavirus.co.za